Patient Information

At Southwind Animal Hospital in Southeast Memphis, we're committed to providing a positive veterinary experience for our patients and their owners, too.

Patient Information | Memphis Veterinarian | Southwind Animal Hospital

Our patients are at the heart of everything we do. 

Backed by years of experience and a true passion for animals, we are dedicated to our beloved patients and their proud owners.

Here, learn what to expect at your first appointment, along with information about our office and helpful resources for pet owners. 

Your First Appointment

Office FAQs

Here are some helpful links for your pet's health.

Pet Owner Resources

Here are some helpful links for your pet's health.

Access Your Pet's Medical Records

Sign In

Request a Refill on Prescriptions & Products

Request Refill

Get Financing with CareCredit

CareCredit

Your First Appointment

Knowing what to expect at your first visit to our veterinary hospital will make the process more pleasant for both you and your pet. 

Contact Us To Book

STEP 1

Check In & Complete Forms

Please arrive about 10 minutes early for your first appointment. When you arrive, you will be greeted by our front office team and asked to fill out our New Patient Form. To save a bit of time, you can complete the form online in advance. 

New Patient Form

STEP 2

Initial Assessment

One of our veterinary assistants will weigh your pet and escort you to an exam room where you will be asked questions about your pet’s medical history, current medications and reason for the visit. We will also take a picture of your pet to place into our electronic medical record system.

STEP 3

Examination

One of our veterinarians will introduce themselves and begin examining your pet. They will then discuss their findings, assessment and recommendations. You are welcome to ask any questions that you have along the way. Our goal is to work with you to provide your pet with a long, healthy and happy life.

STEP 4

Prepare for Home & Checkout

Your veterinary assistant will go over any medications or at home care recommendations with you. You will then be walked back to the front desk where you can schedule any follow-up appointments if needed and be checked out by our front office team.